Craig J Bancroft MI FIH
Craig, or Mr B as he is fondly known, is director of wine at Northcote, drawing on his vast knowledge for the award-wining wine list. His personal accolades include The Caterer’s Hotelier of the Year 2016. Mr B is hands on and you will often see him welcoming and chatting to guests throughout the day, ensuring his vision of the perfect Northcote experience is enjoyed by all.
Lisa has worked in the Northcote kitchen since 2001 and has a natural understanding of local ingredients. With her Northcote grounding she creates dishes full of harmonious flavours. A familiar face on tv, you may have seen her as a judge on Great British Menu or cooking with James Martin on his shows.
Proud Welshman Jordan has been in hospitality since the age of 15 and studied hospitality management in Cardiff. After graduating in 2012 he spent 3 years working in the Middle East before settling in the north west with stints at Eclectic Hotel Collection, here at Northcote and most recently L’Horizon Beach Hotel and Spa in Jersey as DGM. Jordan has a passion for delivering an exceptional level of service and exceeding guests expectations.
A Northcote success story, Danny has grown up in the kitchen. His relentless hard work and constant development has earned him the head chef position at the age of just 27. During his career, Danny won National Young Chef of the Year 2017 and had the honour of cooking with Lisa at the industry awards The Cateys in 2019. His next ambition? To be on Great British Menu. We have every faith!
Jason ‘Bruno’ Birkbeck
Head Cookery School Tutor
From the days of Ribble Valley Inns where he was Group Head Chef, Bruno now runs our popular Cookery School. His years of experience in some of the UKs top restaurants make him the perfect person to guide you through the courses with his friendly humour, extensive knowledge and unique phrases that keeps many students returning to course after course.
Front Office and Events Manager
Robyn has grown up with Northcote, joining as a breakfast waitress over 13 years ago. She now works with our customers and clients to make their celebrations and events exactly as they wish. Her favourite part of her job? Seeing an event come together after all the planning…magical!
Alison joined us from a big city centre hotel in 2019 and her passion to make each bedroom sparkle for our guests really shines through. You may not meet the housekeepers during your stay, but they are always working hard to keep Northcote looking its very best!
Part of the Northcote team for over 20 years, Stephanie joined as restaurant manager and now heads up the reception team. Living locally, she has lots of ideas for must-see attractions nearby and is one of the friendly faces you will meet first when you arrive or speak to on the phone.
Cocktail Bar Manager
Assistant Head Sommelier
Lounge Bar and Terrace Manager